Information We Collect
Account Registration Information
When you register an account at 1juta88, we collect the information needed to verify your identity and enable you to use our services. This includes:
- Full name as it appears on your official identity document
- Identity card number (MyKad) or passport for identity verification purposes
- Date of birth to confirm you meet the minimum age requirement of 21 years
- An active mobile phone number for two-factor verification
- A valid email address for account communications
- Current residential address
Financial and Transaction Information
To process your deposits and withdrawals securely, we keep transaction records including the payment method used, transaction amounts, and the time of each transaction. Your e-wallet account details such as your Touch 'n Go eWallet, DuitNow, Boost or ShopeePay account number are stored securely. Crypto wallet details such as your USDT, BTC or ETH address are also recorded for payment processing purposes.
⚠️ Important: 1juta88 does not store credit or debit card numbers directly on our servers. All card transactions are processed through third-party payment providers that comply with PCI-DSS standards.
Platform Usage Data
Like most online platforms, 1juta88 automatically records technical data when you browse our website or use our services. This data includes your device's IP address, the type and version of web browser used, device operating system, pages visited and time of visit, and account activity logs. This information is used solely for service improvement and fraud detection.
How We Use Your Data
Account Operations and Management
The information you provide is used for the following purposes:
- Creating and managing your 1juta88 account
- Processing deposits using methods such as Touch 'n Go eWallet, DuitNow, FPX, Boost, ShopeePay and cryptocurrency
- Processing withdrawals within 15 minutes to 2 hours subject to the required verification
- Verifying your identity in line with international licensing requirements
- Communicating with you about your account, promotions and services
- Notifying you of platform updates or policy changes
Security and Fraud Prevention
Your data helps us maintain a safe and fair gaming environment. This includes detecting suspicious account activity, preventing unauthorised access, monitoring transactions to prevent money laundering, and ensuring compliance with the international licensing requirements we hold. Activity records are also used in investigations should a transaction dispute arise.
Service Improvement
Anonymised usage data is analysed to understand how users interact with our platform. This analysis helps us improve the overall user experience, optimise the technical performance of the website, introduce relevant new features, and tailor promotional offers such as our welcome bonus which offers a 150% first deposit bonus of up to RM300 with a 25x bonus wagering requirement.
Sharing of Personal Information
Core Principle — No Data Sales
1juta88 never sells your personal information to any third party for marketing or commercial purposes. Your data belongs to you, and we treat your trust in us as a responsibility we take seriously.
Limited Third-Party Involvement
In certain limited situations, your personal information may be shared with:
- Payment service providers: To process deposits and withdrawals through your chosen method. They are bound by strict confidentiality agreements.
- Technology and hosting providers: Companies that manage the technical infrastructure of our platform, subject to strict privacy controls.
- Regulatory authorities: Where required by an international licensing body or a lawful legal authority, we may need to disclose certain information.
- Identity verification partners: KYC (Know Your Customer) service providers that help verify the authenticity of your identity documents.
In all of the above situations, we ensure those parties maintain data security standards equivalent to those we apply ourselves.
Security Measures
Layered Technical Protection
1juta88 implements multiple layers of technical protection to keep your data secure:
- Data-in-transit encryption using TLS 1.3 protocol
- Data-at-rest encryption using AES-256 algorithm
- Intrusion detection system (IDS) operating 24 hours a day
- Regular security audits by an independent cybersecurity team
- Role-based access control (RBAC) for all internal systems
- Two-factor authentication for administrator access and for user accounts that opt in to this feature
What You Should Do
The security of your account also depends on good practices on your part. We recommend you:
- Use a strong and unique password for your 1juta88 account
- Do not share your login details with anyone
- Log out of your account when using a shared or public device
- Report immediately to our customer support if you suspect any suspicious activity on your account
- Ensure your registered email address and mobile phone number are always kept up to date
🔒 Our support team operates 24/7 in Malay and English and is ready to help you report any security concerns via live chat or email at any time.
Your Rights as a User
As a 1juta88 user, you have the following rights regarding your personal information. Each right can be exercised by contacting our privacy team.
Right of Access
You have the right to request a copy of the personal information we hold about you at any time.
Right of Rectification
If any of your information is inaccurate or out of date, you may request that it be corrected.
Right of Erasure
You may request deletion of your personal data, subject to legal obligations that require us to retain certain records.
Right to Object
You have the right to object to the processing of your data for certain purposes such as direct marketing.
Right to Restrict Processing
In certain circumstances, you may ask us to limit how we process your information.
Right to Data Portability
You have the right to receive your data in a structured, machine-readable format for transfer to another provider.
How to Exercise Your Rights
To exercise any of the above rights, contact our privacy team by email at [email protected] stating the type of request, your 1juta88 account username, and any details relevant to the request. We will endeavour to process your request within a reasonable timeframe and will notify you of the outcome.
Cookie and Tracking Policy
What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They help the website remember information about your visit, making your browsing experience easier and more personalised.
How 1juta88 Uses Cookies
The 1juta88 platform uses cookies for the following purposes:
- Essential session cookies: Required for basic platform functions such as logging into your account and processing transactions. These cookies cannot be disabled without affecting platform functionality.
- Performance cookies: Collect anonymous data on how users interact with the platform to help us improve the overall experience.
- Preference cookies: Store user preferences such as interface language and display settings you have selected.
You can manage or delete cookies through your web browser settings. However, disabling certain cookies may affect the functionality of some features on the 1juta88 platform.
Underage Users
21 Years Age Limit
1juta88 is an online gambling platform intended exclusively for individuals aged 21 and above. We do not knowingly collect or process personal information from any individual under the age of 21.
During the account registration process, we require verification of date of birth and a valid identity document. If we find that personal information of an individual under the age of 21 has been collected without our knowledge, we will take immediate steps to delete that information and close the relevant account.
If you are a parent or guardian and believe that your child who is underage has registered an account on our platform, please contact us immediately at [email protected] so that we can take prompt action.
Changes to This Policy
Right to Update
1juta88 reserves the right to update this Privacy Policy from time to time to reflect changes in our operational practices, legal requirements, or technological developments. The effective date of the latest version of this policy will always be displayed at the top of this page.
For changes that are material in nature, we will notify registered users via their registered email or through in-platform notifications at least 14 days before the changes take effect. Continued use of the 1juta88 platform after the effective date will be considered your acceptance of the updated Privacy Policy.
Contact Our Privacy Team
Privacy Email
For any enquiries, concerns, or requests related to your data privacy, you can reach us directly by email:
Include "Privacy Enquiry" in your email subject line along with your account username to speed up the process.
Live Chat Support
Our customer support team, available 24 hours a day, 7 days a week, is also ready to assist you with general enquiries about account privacy. Live chat is available in Bahasa Melayu and English.
For formal requests such as data access or account deletion, email is the more suitable channel to ensure a proper written record.
Ready to Get Started?
Your privacy and security are protected at 1juta88. Register your account today and enjoy a betting platform that meets international data protection standards, with full local payment support.
Gambling is for individuals aged 21 and above. Bet responsibly. Learn more about responsible gambling.